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Slammers switch the victim's telephone service or long distance service without the knowledge or consent of the victim.
These calls usually begin by a caller asking you if you would like to reduce your telephone costs or by asking if you are happy with the service and prices being offered by your current provider.
We recommend that if you are happy with your service and feel your pricing plan is reasonable, that you simply hang up. Here's why:
Often by answering questions posed by these callers, you end up having your telephone service switched to another higher-priced or inferior service without your knowledge, even though you turn down the offer being presented.. This is called "slamming" and it is illegal.
In some cases, these "slammers" will ask if you would like to change your service and if you answer "no," they will then ask if you are happy with your current service. If you answer "yes," to this, these unscrupulous callers, who are recording the conversation, simply edit the tape using your unrelated response so the tape plays: Question; "Would you like to change your service?" Answer; "Yes."
In other cases, "slammers" will imply that they are somehow connected with your current service and would like to improve your service, for instance by simplifying your billing, combining your long distance charges on the same bill as your local service, etcetera.
Again, we recommend that if you are satisfied with your current telephone service, you simply hang up on such callers, or say you are not interested and hang up. If you are interested in a change--particularly if the offer is allegedly an improvement by your existing carrier, it makes sense to get the caller's name and number, then check it out to confirm the caller is, in fact, working with your regular carrier.
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