INTERNET FRAUDS, SCAMS & HOAXES

CONSUMER TIPS

1 page, posted 7/99

SPAM:  THE "SPAM SCAM" UNSUBSCRIBE BY PHONE

This is similar to the 900/809 scam.  The victim receives unsolicited spam E-mail with the option to be removed or unsubscribed by simply calling a phone number.  By placing this call, the E-mail spam alleges, the victim will be removed from the spam mailing list.

In reality, however, the when the victim makes the call, it is routed through an international system, often through the Caribbean, and the call will be charged to the victim, much like a standard 900 number call--usually $25 - $30.  In some cases, the number dialed is the pay per call number, but in other cases the call is routed to another number without being detected by the victim making the call.

The charges, of course, are not announced and the victim doesn't learn of the cost until the next phone bill is received.  (The victim, not the phone company, is responsible for the charges.)

At Loss Prevention Concepts, Ltd. we recommend that the best response to all unsolicited communications, E-mail, fax, caller id-blocked voice communications, is no response whatsoever--except perhaps to send a copy of any suspicious looking communications to the appropriate law enforcement authority.  In the U.S. this is usually the State Attorney General's Office or a State Consumer Protection Agency.  In most other countries, similar agencies will be interested in such correspondence.

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