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MINIMUM TRAINING OF CONTRACT SECURITY OFFICERS
A four to eight hour orientation course should initially be provided by the contract service to the entire security force commencing service at a typical industrial facility. The expense of this training should be borne by the contract service for this one-time session, which should include:
Comprehensive facility or complex orientation
Overview of the client company's operation, objectives, mission and basic history
Explanation of types of duties to be performed and reasons for these functions
Uniform specifics and general appearance
Explanation of security forms and pedestrian and vehicular log forms and report forms
Emergency procedures, emergency equipment and emergency telephone numbers
Legal powers, limitations and restrictions
Inspections--trunk/vehicle/package/lunch box
Personnel identification systems and access control procedures
Fire protection and prevention and response procedures
Patrol procedures, routes and key locations if a watch clock is used
Hands on operation of any electronic controls, monitoring systems or electronic intrusion detection systems and instruction on responding to alarms, intrusions or other alerts
In depth review of the Post Orders or Security Manual covering all questions concerning duties and responses at the facility
The above orientation should be a formal session in a classroom setting preferably at the client location. The contract service representative and the client representative should create and retain documentation of this classroom training which could prove to be a real asset in the event of a negligent security lawsuit. This is also the point where clients should stress to the officers that they want to work together as a team, not work against each other.
Additional permanently assigned officers should be trained on-site by the installation supervisor or captain. Specifically, the trainee should be on site in addition to the regular contingent of officers for the sole purpose of training. The trainee should not be given instructions while pulling a post per se. This training, of course, should also be documented and the cost of this training should be borne by the contract service.
Specifically, the clients of contract services are warned not to tolerate
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