APARTMENT SECURITY MANAGEMENT

CONSUMER TIPS

MINIMIZING EXPOSURE CONTINUED

Security Surveys by Private Sector Security Consultants:
Some apartment complexes have employed professional security consultants to conduct risk analyses/security surveys of their properties. In most cases, these surveys are commonly known as "walk throughs" and take only a few hours, if that. There is generally about three hours off-premises work for every hour spent at the apartment complex, but in most cases, the total time involved will only run between four and twenty hours.

Reports are usually fairly detailed, pointing out exposure, and containing recommendations as to how to limit these risks. Additionally, they often include statistical crime data, community standards comparisons, sources of supply, cost estimates and other information of interest.

Pros and Cons of Security Survey by Private Sector Security Consultant:
If a security survey by an independent consultant is being contemplated, only those certified as a Certified Protection Professional (CPP) should be considered. While others may be well-qualified, the CPP certification is the only designation that verifies credibility. Many services such as Loss Prevention Concepts, Ltd. offer this service and costs will typically run from about $1,500 to $5,000 for a small to mid sized complex.

If this option is selected over (or in addition to) the public sector survey, basically the bottom line of what you will get for your money is this: A fancier report.

On this type of basic project, there is really little real reason to pay for outside assistance if the service is available from the public sector. There are, of course, exceptions, and in some cases, it may be cost effective for several complexes (or an apartment management association) to employ a security consultant to survey all of the facilities as a single reasonably-priced project.

In the event of a lawsuit, the fact that apartment management spent the money to employ an outside specialist to conduct a professional risk analysis, shows it was doing more than would be expected to ensure the security of tenants and invitees. In other words, it shows apartment management was acting exceptionally responsible and significantly exceeding industry standards. (This, assuming recommendations were followed.) Even this potential benefit, however, is marginal in most cases.

Security Surveys by Apartment Management:
In some cases, apartment managers have some degree of security training in their background, particularly those who have served in the armed forces, and feel comfortable preparing a brief formal security survey on their own. Others with no previous security experience have conducted fundamental research in local libraries, learned the basics and standards relating to their risk, and conducted a security survey of their facility with no formal training.

Pros and Cons of Security Surveys by Apartment Management:
Generally speaking, security surveys of apartment complexes are relatively uncomplicated and there is no reason an apartment manager with no security background whatsoever cannot do some basic research and handle the project in house, using forms and check lists available from qualified security sources. It is always a good idea to retain the name of the source of any forms used for increased long term credibility.

When public service assistance is unavailable, surveys conducted in this manner by conscientious apartment managers can significantly reduce risk to tenants and invitees. They can also prove valuable in defending premises liability and loss control negligence suits; but not to the same degree as a survey by an experienced outsider--either public or private sector. Plaintiff attorneys tend to stress economic considerations that might influence proprietary management's security related recommendations.

It should also be noted here that apartment managers who conduct such research and prepare a survey, tend to develop a higher level of ongoing security awareness and are more prone to identify deficiencies that may develop in the future. Often they will be able to spot exposures they would not have otherwise recognized.